Effective (last update): August 1, 2025
DevGate LLC (“DevGate”, “we”, “our”, or “us”) is dedicated to safeguarding the privacy of individuals who use our mobile application “DocShelf”. This Privacy Policy sets forth the way we collect, use, disclose, and protect user information within the App, which is an extension of our comprehensive document management software system. The App is intended to facilitate remote work for users, enabling them to perform all functionalities available on the desktop version of our software.
BY INSTALLING THE APPS ON YOUR MOBILE DEVICE, ENTERING INTO, CONNECTING TO, ACCESSING AND/OR USING THE APPS OR THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING THE POSSIBLE COLLECTION AND PROCESSING OF YOUR INFORMATION AND YOU ARE CONSENTING TO THE USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES ON YOUR DEVICE. PLEASE NOTE: IF YOU OR, AS APPLICABLE, YOUR LEGAL GUARDIAN, DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT INSTALL, ACCESS AND/OR USE THE APPS AND YOU ARE REQUESTED TO PROMPTLY ERASE THEM, AND ANY PART THEREOF, FROM YOUR MOBILE DEVICE.
This Privacy Policy has been drafted to satisfy the requirements of the Apple App Store, Google Play Store, and the General Data Protection Regulation (GDPR) of the European Union.
We collect information to enhance our services and optimize the performance of our document management system. Data is collected in the following ways:
· Account Information: Data such as username, password, and work position required to establish or maintain an account.
· Document Data: Files, documents, metadata, comments, media files such as video captures and voice messages that you upload, access, or interact with through the App for the purposes within the business process.
· Support Requests: Information provided during your correspondence with our support team, including the content of your communications.
· Device Information: Information regarding your device model, operating system, unique device identifiers, and mobile network details.
· Usage Data: Record of actions performed within the App, such as uploading, downloading, editing, sharing documents, and other interactions.
· Log Data: Log IP addresses, crash reports, system activity, and timestamps.
· Location Information: Our application doesn’t require location data, contingent on your device settings and permissions.
· Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
We do not collect either personal or sensitive information from application users.
We may receive information about you from your employer or organization if your account is managed by your organization, or from third-party authentication providers (such as Single Sign-On services), in accordance with their privacy policies.
The information collected is utilized for the following purposes:
· To establish and maintain your account and provide access to the App and related services.
· To facilitate remote work and enable execution of all functionalities present in the desktop version of the document management software.
· For the processing, storage, and management of your documents and related data.
· To personalize your experience and enhance the functionality of the App.
· To communicate updates, security alerts, support, and administrative information.
· To comply with legal obligations and protect the rights and safety of DevGate LLC, its users, and the public.
Personal data is processed in accordance with the following legal bases, as stipulated by the GDPR:
· Consent: Where you have consented to the processing of your personal data for a specific purpose.
· Contractual Necessity: Where processing is essential to fulfill our contractual obligations to you or your organization.
· Legal Obligation: Where processing is required for compliance with applicable laws and regulations.
· Legitimate Interests: Where processing is necessary to realize our legitimate interests, provided such interests are not superseded by your rights and interests.
We do not sell or rent your personal information to third parties. Disclosure of your information may occur under the following circumstances:
· With Your Organization: If your account is provided by your employer or organization, administrators may access information related to your account and usage.
· Service Providers: We engage reputable third-party service providers for functions such as cloud storage, analytics, authentication, and customer support. These providers are contractually obligated to safeguard your information.
· Legal Requirements: We may disclose information when necessitated by law, regulation, legal process, or governmental request, or to protect the safety, rights, or property of DevGate LLC, its users, or the public.
· Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred accordingly. Notification of any change in ownership or data use will be provided.
We prioritize security and privacy when transferring data between our app and our servers. All data transmissions are encrypted using industry-standard security protocols, such as Secure Sockets Layer (SSL) and Transport Layer Security (TLS). This ensures that data sent to and from our servers is protected against interception, unauthorized access, or tampering during transit.
In addition, we continuously monitor our systems for potential vulnerabilities and implement technical safeguards to further protect your data while it is being transferred.
By using our services, you can be confident that your information is transferred securely between your device and our infrastructure.
DevGate LLC uses advanced technical and organizational measures to protect application data from unauthorized processing, loss, destruction, or damage. Security measures include:
· Use secure channels to transfer data (SSL)
· Encryption of data in transit and at rest
· User authentication and stringent access controls
· Use 2FA to access special documents or content as needed.
· Routine security assessments and monitoring
· Employee training and binding confidentiality agreements
Please be aware that no method of transmission or storage can be guaranteed to be entirely secure. We cannot guarantee the absolute security of your data.
Application data shall be retained only as long as required to fulfill the purposes for which it was collected, in compliance with legal obligations, enforcement of agreements, and resolution of disputes. When data is no longer necessary, it shall be securely deleted or anonymized.
Depending on the jurisdiction, you may possess the following rights regarding your personal data:
· The right to access, update, or delete your personal data
· The right to object to or restrict certain types of processing
· The right to withdraw consent at any time, where processing is based on consent
· The right to data portability, permitting you to request your data in a structured, machine-readable format
· The right to lodge a complaint with supervisory authority
For exercise of these rights, please contact us using the details provided in this policy.
This App is not intended for children under the age of 16, and we do not knowingly collect personal information from children. Should we discover that personal data has been inadvertently collected from a child under 16, prompt steps will be taken to delete such information.
This App does not utilize any third-party services or contain integrations with external platforms. All features and data processing are managed exclusively by DevGate LLC, ensuring that your information remains within our direct control and subject only to this Privacy Policy.
This Privacy Policy may be revised periodically to reflect changes in our practices or applicable laws. Any material modifications will be communicated by posting the updated Privacy Policy within the App or by other reasonable means. Continued use of the App following such changes constitutes acceptance of the revised policy.
For inquiries or concerns regarding this Privacy Policy or our data protection practices, please contact us at:
DevGate LLC
Email: team@devgate.ge
Address: 27b, Adam Mitskevichi str, 0194, Tbilisi, Georgia
Please include your name, contact information, and a comprehensive description of your inquiry when contacting us.
Individuals located within the European Economic Area (EEA) are afforded additional rights under the GDPR, including the right to object to processing predicated on legitimate interests, and the right to lodge complaints with a local data protection authority.
By utilizing our App, you confirm that you have reviewed and comprehended this Privacy Policy, and you consent to the collection, use, and processing of your information as delineated herein.